Brennan B539
3 Contributions
Costume returned, refunded promptly
Ordered a costume from this company for my son who is 7. I ordered size 7-9 and it swamped my son. I had to send it back, which was a simple process and refund was paid back in days.
Never paid the refund!
Scumbags!
Item was returned over a year ago, never received a refund and since then have tried to make contact every couple of months only to be ignored, still want my money back.
Johnni659
2 Contributions
Brilliant costume for money
Brilliant costume for money, great value
Really quick delivery
Will definitely buy from here again
Thank u ?
Lauren749
2 Contributions
Item was of great quality and delivered…
Item was of great quality and delivered in less than 24 hours! Highly recommended for Fancy dress and will buy again.
Russell322
4 Contributions
Very satisfied
Arrived as expected . Packaged well and delighted with quality ,will definitely recommend
Morgan542
3 Contributions
Not delivered on time
Package did not arrive on time, after paying extra for quick delivery. Couldn't return wig, even though it hadn't been unpacked.
You have to pay for returns postage : (
Appalling Packaging and Customer Service
Costume badly packaged in a box that was far too small, and then got damaged and burst open in transit. The wings for the fairy costume were bent from being forced into the box, but the company accepted no liability and we were left out of pocket for the cost of returning the damaged costume.
Abigail Smith
2 Contributions
Knight's Hobby Horse
Found the ideal hobby horse for grandson aged 3. Easy to order, prompt despatch and delivered today. Even better, it looks exactly as expected, good quality.
Jackson224
1 Contribution
Disappointed!!
Disappointed!!! Ordered stockings for Halloween, tights arrived, even the invoice stated stockings. Sent an email stating not happy but too close to halloween to send back. Would have liked a reply but heard nothing. I know we are in the midst of covid but an email is not impossible!!!!
Albert Carr
4 Contributions
Really impressed with this company
Really impressed with this company, the lady on the phone Natalie was extremely helpful and guided me with the right outfit for me. Delivery time was spot on as well. Will defiantly order from here again. :)
Written 04 September 2020
Isabella Matthews
1 Contribution
Enjoyed surfing
Haha, enjoyed surfing
Fantastic experience from Fancy Dress…
Fantastic experience from Fancy Dress Ball. Their customer service is super helpful, prompt & they go above & beyond to assist. Will definitely be ordering with them again & would highly recommend! Thank you!!
Michael407
4 Contributions
Lots to choose from and good quality
Really enjoyed getting all the fancy dress stuff for the kids party. They had everything we needed. A big range of outfits that you just cannot buy in town. The quality of materials used is good. Not the cheap stuff you can buy for peanuts online.
The price was also not bad. The only problem is that kids will fight over the different costumes. Oh well.
If we do another fancy dress party then this is where I will be spending my money.
Written 21 September 2019
Perry Fisher
2 Contributions
Simply superb
Simply superb! Speedy, excellent quality and very competitively priced. I would use again and will recommend to my friends
Written 12 September 2019
Timothy Henry639
3 Contributions
My parcel was dispatched very quickly…
My parcel was dispatched very quickly and I was sent the tracking number. Very efficient!
The two outfits were exactly as described, were really great and appear to be well made - The sizing was accurate.
Very good value for money!